FAQ


Service & Repair

When more than three pounds of refrigerant is needed, we recommend converting the refrigerant to an approved replacement refrigerant after the leak is repaired. It is an investment to save money in future refrigerant costs.

Other options once the leak is repaired include:

  • Repairing the leak then adding R-22 refrigerant until it is no longer available at potentially a higher cost than converting to the replacement refrigerant.
    • Replacing R-22 refrigerant with new refrigerant will be an investment for your existing unit.
  • Replacing the equipment which will come with the new EPA approved R-410 refrigerant.
    • If your unit is 15 years or older and/or in poor condition, we recommend replacing the unit due to potential future repair cost.

Call us to schedule an evaluation so we may suggest a customized recommendation just for you!

 

R-22 is a type of refrigerant. Refrigerant is used in your cooling system to remove heat from the air cycling through the system. This cool air is then pushed back into your home while the heated air is expelled outside from the outdoor condensing unit. The current refrigerant that exists in almost all a/c units five years or older is R-22 refrigerant. It is being phased out by the EPA for environmental safety reasons. The limited production has increased the cost tremendously. The cost per pound of refrigerant has increased 33% in just the last few months.

 

  • Is the thermostat set correctly?
  • Are the batteries in the thermostat good (for battery operated thermostats only)?
  • Is the filter compartment blocked?
  • Is the filter dirty?
  • Is the outdoor unit dirty, plugged, or blocked?
  • Has the breaker tripped?

Things to keep in mind:

  • The a/c will cool your home at most 21º cooler than the outside temperature which means on a 100° day your home may cool to 79°
  • The heater has a safety feature that will delay it from starting up too quickly after it has recently turned off (delay times vary; most common is 2-5 minutes)
  • Added heat load such as a hot attic, poor insulation, or windows that are sun facing, single pane, or lightly covered may contribute to more frequent use of your air conditioner

 


Pleated Filters: 

Pros:

  • Better indoor air quality based on the MERV (Minimum Efficiency Reporting Value) rating. Check which filter is recommended for your system.
  • May remove particles associated with allergy causing pollutants
  • May remove particles associated with sickness such as mold spores and bacteria

Cons:

  • May restrict air flow which leads to inefficient operation and damages
  • Typically needs to be replaced every 1-3 months
  • Approximately 3X more costly than a fiberglass filter

MERV-Rating-with-Graphics FAQ

Fiberglass Filters: 

Pros:

  • Allows the most airflow which avoids the cons of a dirty pleated filter
  • Typically only needs replacement every six months
  • Less expensive than pleated

Cons:

  • Only catches large debris
  • Lowest MERV rating of all available filters (MERV 4)

You should be able to locate your filter either in your ceiling behind a grille or at your heater. If your heater is located in the attic your filter is most likely in the ceiling behind a grille larger than the vents that blow the air into your home. If your furnace is located in a closet, basement, or garage, you should expect to find the filter at the furnace typically located underneath the furnace.

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